This Privacy Policy describes how No1.Luxury (“we,” “our,” or “the Platform”) collects, uses, and protects your personal information when you use our website, configurators, AI design tools, live chat, and marketplace services.

By using No1.Luxury, you consent to the practices described in this policy.

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1. Information We Collect

a. Information You Provide
• Account Information: Name, email, phone number, and password
• Configuration Data: Jewelry/watch preferences, saved designs
• Messages: Communications with Sellers through live chat
• Payment & Transaction Info (if applicable): When integrated in future sales features

b. Information We Automatically Collect
• IP address
• Browser and device type
• Usage data (pages visited, time spent, interactions)
• Cookies (see Section 6)

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2. How We Use Your Information

We use the information we collect to:
• Operate and improve our configurator and AI tools
• Match your configuration with potential Sellers
• Enable live chat communication
• Provide customer support
• Analyze platform usage and optimize performance
• Send updates, alerts, and promotional offers (only if you opt in)

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3. Who We Share Information With

We do not sell your personal information.
We may share limited data with:
• Verified Sellers: To allow them to respond to your product inquiries or configurations
• Service Providers: Web hosting, analytics, customer support tools
• Legal Authorities: When required by law or for protection against fraud and abuse

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4. User Controls & Your Rights

Depending on your region (e.g., EU, California), you may have the right to:
• Access, correct, or delete your personal data
• Opt-out of promotional communications
• Request a copy of the data we hold on you
• Limit or object to certain types of data processing

To exercise your rights, contact us at privacy@no1.luxury

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5. Data Security

We use industry-standard encryption and access controls to protect your information. While we strive to secure your data, no method of transmission over the internet is 100% secure.

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6. Cookies & Tracking Technologies

We use cookies to:
• Remember your preferences
• Enable configurator functionality
• Measure site traffic and engagement
You may disable cookies in your browser settings, but this may impact platform functionality.

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7. Third-Party Links

Our platform may include links to external websites. We are not responsible for the privacy practices or content of those sites.

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8. Children’s Privacy

No1.Luxury is not intended for children under 16. We do not knowingly collect personal data from anyone under this age. If you believe we have done so in error, please contact us to request deletion.

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9. Data Retention

We retain your data as long as needed to provide services or as required by law. You can request account deletion at any time.

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10. International Users

If you are accessing No1.Luxury from outside the United States, be aware that your data may be transferred to and stored on servers located in the U.S. or other jurisdictions.

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11. Policy Updates

We may update this Privacy Policy occasionally. You will be notified of material changes, and continued use of our platform indicates your acceptance of the new policy.

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12. Contact Us

For questions about this Privacy Policy, please contact:
privacy@no1.luxury