Terms of Service
Last Updated: [jun 05 2025]
Welcome to No1.Luxury (“we”, “our”, or “the Platform”). These Terms of Service (“Terms”) govern your access and use of our website, configurators, AI tools, and marketplace services. By using No1.Luxury, you agree to comply with and be legally bound by these Terms.
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1. Overview of Services
No1.Luxury provides a platform where users (“you” or “Buyers”) can configure custom luxury watches and jewelry. These configurations are then sent to verified third-party luxury retailers (“Sellers”) who may respond with pricing, availability, and chat support.
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2. Account Registration
To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information, and to keep your login credentials secure.
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3. Platform Use Guidelines
You agree not to:
• Misuse the platform for any unlawful purpose
• Use bots, scrapers, or similar tools to extract data
• Infringe on the intellectual property of No1.Luxury or third parties
• Post or transmit any false, misleading, or inappropriate content
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4. Luxury Item Configuration & Store Matching
• Our platform offers tools to configure watches and jewelry using preset brand elements (e.g. bezel, dial, bracelet, diamond settings).
• After a configuration is submitted, it is broadcast to our network of verified luxury retailers.
• Sellers may reply with offers, pricing, availability, or production estimates.
• Final sale terms, including shipping, payment, warranty, and authenticity, are negotiated directly between you and the Seller.
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5. No1.Luxury as a Neutral Platform
We do not sell products directly. No1.Luxury acts as a neutral technology platform connecting Buyers with Sellers. We are not a party to any transaction. We do not guarantee the performance, delivery, or authenticity of any item offered by Sellers.
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6. Seller Verification
Sellers are vetted for quality and legitimacy. However, No1.Luxury makes no guarantees about:
• Seller inventory accuracy
• Pricing
• Delivery timelines
• Authenticity of items
Buyers are advised to perform their own due diligence before completing a transaction.
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7. AI Design Studio
Our AI design tools offer suggestions and visualizations to assist you in crafting luxury items. These tools do not replace the advice of a professional designer or jeweler. Final designs may vary in production.
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8. Live Chat & Communication
You may communicate with Sellers through our live chat feature. All communications must remain respectful and professional. We reserve the right to suspend accounts for abusive or suspicious behavior.
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9. Intellectual Property
All content on the platform — including logos, design elements, AI tools, and configurators — is owned by No1.Luxury or its licensors. You may not copy, reproduce, or exploit any content without written permission.
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10. Limitation of Liability
No1.Luxury is not liable for:
• Any losses resulting from interactions or transactions between Buyers and Sellers
• Items not delivered, misrepresented, or damaged
• Errors or downtime in our platform or tools
Our total liability shall not exceed the amount you paid (if any) to use the platform.
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11. Indemnification
You agree to indemnify and hold harmless No1.Luxury from any claims, losses, damages, or legal fees arising from your use of the platform or violation of these Terms.
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12. Privacy
Your use of No1.Luxury is also governed by our [Privacy Policy]. We respect your privacy and take data protection seriously.
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13. Termination
We reserve the right to suspend or terminate your access to the platform at any time, with or without notice, if we suspect any misuse or violation of these Terms.
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14. Governing Law
These Terms are governed by the laws of [Insert Country/State]. Any disputes shall be resolved exclusively in the courts of [Insert Jurisdiction].
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15. Changes to Terms
We may update these Terms periodically. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms.
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16. Contact Us
For any questions about these Terms, contact us at:
support@no1.luxury